Call us: (02) 8610 5770
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PGK Medical is conveniently located in the fast growing community of Colebee. We are positioned next to Stonecutters Ridge Golf Course and are in close proximity to Sydney Business Park - which houses brands like Ikea, Costco, Bunnings Warehouse and much more. Our family friendly practice has ample free parking and is wheelchair-accessible.
3/88 Stonecutters Drive,
Colebee
NSW 2761
Call us on (02) 8610 5770

Fax: (02) 8610 5771
Email us at info@pgkmedical.com.au

Opening hours.

Monday to Friday: 9am – 5pm
Saturday: 9am – 2pm

Sunday & Public holidays: Closed

4Cyte Pathology: 
Mon & Thu: 9am - 1pm

Contacting your doctor.

Doctors can be contacted during Practice hours. If the doctor is with a patient, the reception staff will take a message and the doctor will endeavour to return your call at his/her earliest convenience. Please advise if your call is urgent and it will be put through to the doctor or Practice Nurse.

Test Results.

Follow up of your Results:
If you require a phone consultation with your doctor, or you need to talk to your doctor over the phone, please advise Reception on (02) 86105770.

Our practice has policies in place for the follow up of your results. A recall and reminder system is in place to ensure continuity of care. For further information, please discuss with your doctor or ask Reception.

Reminders.

We may send SMS reminders or letters offering preventative services appropriate to your care and circumstances, please let Reception know if you wish to opt out of receiving these reminders.

Refusal of Treatment.

Our practice or individual medical and clinical team members have the right to refuse to treat patients in defined circumstances. In these circumstances, our practice ensures arrangements are made for the timely transfer of the patients care to another member of the medical or clinical team in our practice or to another practice.

After Hours Care:

Medical care is available 24 hours a day, 7 days a week. If you require care outside of our regular operating hours, please use the following services:

  • National Home Doctor Service (13SICK)

    • Phone: 13 74 25

    • Opening Hours: 24 hours a day, 7 days a week

    • Note: You will be automatically instructed to contact this service if you call our clinic after hours.

  • SWIFT Emergency & Urgent Care (Rouse Hill)

    • Address: G38, 32 Civic Way, Rouse Hill NSW 2155

    • Phone: (02) 8859 9099

    • Opening Hours: 10:00 am – 10:00 pm daily

  • Rooty Hill Medical and Dental Centre (Medicare Urgent Care Clinic)

    • Address: 31 Rooty Hill Road North, Rooty Hill NSW 2766

    • Phone: (02) 9625 3411

    • Opening Hours: 8:00 am – 8:00 pm daily

  • Healthdirect Australia

    • Phone: 1800 022 222

    • Opening Hours: 24 hours a day, 7 days a week

    • Service: Virtual public health information for advice and referrals from registered nurses.

  • Mount Druitt Hospital (Emergency Department)

    • Address: 75 Railway Street, Mount Druitt NSW 2770

    • Phone: (02) 9881 1555

    • Opening Hours: Open 24 hours

  • Blacktown Hospital (Emergency Department)

    • Address: 18 Blacktown Road, Blacktown NSW 2148

    • Phone: (02) 9881 8000

    • Opening Hours: Open 24 hours

  • Emergency Services

    • Phone: Dial 000 immediately in the event of a medical emergency.

 

Patient Feedback and Complaints.

PGK Medical is always looking to find ways to improve our service. Please tell us if our service fails to meet your expectations. You may prefer to write to us or to use our suggestion box.

If you have any concerns about the medical services provided to you, please speak to your doctor. Complaint Forms are available from Reception. Your feedback is important to us. We ensure that it will be responded to promptly.

If you should wish to take your concern further and feel that you need to discuss the matter outside the Practice. You can contact:
Health Care Complaints Commission

Ph: 1800 043 159

Address: Locked Mail Bag 18 Strawberry Hills NSW 2012

Email: hccc@hccc.nsw.gov.au

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Take charge of your health today.

Address
3/88 Stonecutters Drive,
Colebee, 2761,
NSW, Australia
Opening hours
Mon - Fri: 9:00am - 5:00pm
Sat: 9:00am - 2:00pm
Sunday: Closed

4Cyte Pathology
Mon & Thu: 9:00am - 1:00pm
© 2024 PGK Medical Centre
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